In May 2008, The Loss Prevention Group earned the pretigious Diamond Certified award, having scored "highest in quality" in an independent customer satisfaction and credential rating. Click here to see the verbatim customer responses from research that American Ratings Corporation conducted between 4/22/08 and 4/30/08.
Carole Gilano Cayer Interim General Manager Shelter Creek Condominium Owners Association
"The Loss Prevention Group was hired to develop a security plan for our homeowners' association. We found their service and security expertise to be superior. We were so impressed with their service, that we contracted their company to provide 24/7 onsite security."
Lorie Alemania President Portfolio Property Investors
"They eliminated the stress of having to bid a job that is not my area of expertise."
Antoinette Sullivan Property Manager The Leamington Office Tower
"They did everything promptly and efficently."
Heath Nielsen Vice President Commercial Property and Operations Booth Creek Resorts
"As an owner of a business with many lines of business to include Retail, Restaurants and all associated support departments The Loss Prevention Group has proven to be a huge asset to our company and stores in many different facets. They provide an exceptional Security Service balanced perfectly between "Customer Service" and "Security". Having that strong customer service focus provides a seamless experience for our customers which translates to performance. The Loss Prevention Group has also provided services to include On Site Security Training, Asset Management and Fraud Protection to all levels from Sales Associates to the Executive Management Level. This training combined with exceptional investigative techniques has saved our company thousands of dollars in cash, inventory and hours."
Diana Holland-Cramer Vice President Human Resources/Operations Gump's
"LPG handled a sensitive situation in a professional, businesslike and courteous manner. The feedback provided has assisted Gump's in reviewing and changing internal processes."
Ralph Perez Director of Asset Protection Sony Electronics
"The officers deployed are well trained in the LP field and the leaders of the company are well versed on the standard company policy & procedure."
Wayne Wagner Store Manager Sony Style San Francisco
“LPG Associates look and act sharper on the job as opposed to other security company associates. Also, the management of LPG is committed to ensuring excellence of service…”
Tim Silva Vice President/General Manager Northstar at Tahoe
"LPG brings significant knowledge and practical experience to the table and is able to interface with our managers in an effective manner."
Kristen Starmer Retail General Manager Northstar at Tahoe
“(LPG is) responsive, easy to work with and very professional. They have always been able to effectively address the problem we asked them to help with.”
Cindy Cheong Store Manager PlayStation Store San Francisco
“(We) are confident in your abilities… You also put PlayStation’s assets, inventory, and safety first.”
Lance Houseman Security Director
“Your security/site assessment was thorough, accurate and quite helpful for my new role as Director of Security. The Post Orders that you developed are well structured and information is easy to locate. The contents were appropriate for our site. Well Done!”
The above is not an all inclusive list of our clients, some of our client relationships remain confidential.